The Status tab displays a summary of the Account's current position.
As with all Summary Pages, you can customise the view by expanding or collapsing each block of information by clicking on the minimise or restore icons in the top right corner of the heading line.
There are no 'Action' buttons available in this block, but provides a Financial overview of the Account.
Information for the following can be switched on and off via Admin, Account Types, Other, 'Summary Page Options':
This block will only show when the 'Show History Rating information' checkbox is ticked on the Admin, Account Type, Other page, Summary Page Options section.
Additionally, you need to make sure the AP.HISTRAT script is set up in your database.
This block will only show when Credit Limits are used and set in the Admin, Account Type, Credit Limit page.
You can use the following options to access and update the Credit Limits and Pending Withdrawals:
For a more in depth explanation of the Review Credit Limit wizard and Review Pending Withdrawal wizard please click on this page.
Any Workflows that are currently open against the Account will show here, with relevant information including when it was opened and the Current Item.
Click on the Workflow link to go to the Workflow, which is found in the 'Workflow' column.
This block will only show when the 'Show Overdue' checkbox is ticked on the Admin, Account Type, Other page, Summary Page Options section.
Additionally, if the oldest transaction is less than the threshold, it is then combined into the next oldest transaction and so on until the oldest overdue transaction is equal to or greater than the threshold.
This block will only show when the 'Show Contractual Overdue' checkbox is ticked on the Admin, Account Type, Other page, Summary Page Options section.
This is similar to the Overdues block.
This block shows the Monitor Categories that the Account Type can use and the Monitor Categories that have been set against the Account.
The following 'Action' buttons are available allowing you to access the Monitor Category change wizard quickly and easily:
For more information on the Monitor change wizard, click here.
If you are using 'Credit Bureau Defaults' then the options to Review or Load to Centrix or Equifax are available via these buttons:
Further information and pictures can be found here.
The Suspension block provides Action buttons which take you to the Account Suspension wizard or if something is already set, to view the items that have been suspended.
The Block views are as follows:
Click the button to move into the wizard.
Click the button to move into the wizard.
For a more in depth explanation, click on this page.
The Statements block shows information about the Statement for the Account, including Frequency, the Last Date it was run and the next date the Statement is due.
The Statements Block of the Status Summary page contains the following action buttons:
The Button Strip has the following corresponding buttons:
An explanation of the Buttons is shown in the Account Statement review page.
To edit or perform an action on the Account, click on one of the icons in the button strip at the bottom of the tab:
Button | Description |
---|---|
![]() | Change the statement cycle and next statement date. |
![]() | Reverse the last statement. The Reverse button when clicked will permanently remove the last Statement Log Entry and reset the date the Statement is to be sent. |
![]() | Change the Account's Credit Limit. This icon is only available if the Account Type allows Credit Limits. |
![]() | Make or amend Pending Withdrawals. This icon is only available if the Account Type allows Pending Withdrawals. |
![]() | Edit the Account's suspension status. |
![]() | Clear any existing suspension status. |
![]() | Update the Overdue Monitor Category. |
![]() | Update the Non-financial Monitor Category. |
![]() | Update the Other Monitor Category. |
![]() | Click to review the Credit Bureau Defaults. |