DocuSign
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The DocuSign service allows clients to sign documents in seconds as well as invite other people and witnesses to fill in and sign.

Signed Documents are returned to finPOWER Connect and stored in the logs. Refer to the Tracking Progress page for more information.

If you find that the document is opening on your screen instead of using Electronic Signatures, please check the document's "UseElectronicSigning" constant is set to TRUE or read here on the Document Configuration page for guidance on how to set this up.

What the client can expect

Once you publish your document (in our example below the standard document LDP - Loan Declaration of Purpose (NZ CCCFA) has been used) an email will be sent to your client/s with the link to enable them to sign the document.

If the client's email address proves to be incorrect, you will need to go into the account log, drilldown to the service log and select "Cancel" from the status. Correct the email address in the client form under contacts and then re-publish your document which will restart the process.

Docusign - Email to client


The client/s will then click the link, enter their code and be immediately prompted to review and accept the DocuSign Terms of Use, then proceed to sign the document.

Docusign - Terms of Use

The Start button can then be clicked to begin reviewing the document and sign, or 'Other Actions' can be selected depending on the outcome required by the client/s.


Docusign - Review Document

Docusign - Click Sign

The client/s will be able to sign the document in the following ways:


Docusign - Sign Document

Once they have clicked Adopt and Sign, the following page will be displayed showing their "signature" in the document itself. The client can then continue to review the document and when they are ready, click Finish.

The following message will then pop up asking if they want to sign up to a free DocuSign account.


A copy of the document will be emailed to the client/s once all parties have signed.

Docusign - Pop Up Message


Confirmation will be received as per the below image:

Docusign - Successful Message